About Us

Welcome to Official Virtual Store!

Our Mission

At Official Virtual Store, our mission is to provide an exceptional shopping experience with high-quality products and outstanding customer service. We are dedicated to offering a wide variety of products that cater to your health and wellness needs.

Who We Are

At Official Virtual Store, we carefully select high-quality vitamins, supplements, prostate and weight loss supplements to meet your health and wellness needs. Committed to quality and customer satisfaction, we work with top brands and suppliers to ensure effective and safe products. Our goal is to support your healthy lifestyle with reliable, high-performance solutions.

Our Sales Platform

To ensure a secure and efficient shopping experience, we operate through the following payment platforms:

• Clickbank: Clickbank is a platform for selling physical and digital products that supports affiliate sales. With over 10.5 million registered users and 46,000 available products, Clickbank offers a great opportunity for those looking to earn extra income and provides us with an effective solution for managing purchases. Visit Clickbank at https://clickbank.com.

• Digistore24: Digistore24 is an online payment processing and management platform, allowing payments via credit/debit card, bank slip. Digistore24 facilitates transactions between users and affiliates, ensuring a smooth and secure buying and selling process. Visit Digistore24 at https://digistore24.com.

Return and Refund Policy

We understand that situations may arise where you need to request a return or refund. Our policies are designed to ensure transparency and fairness:

• Defective Product: If your product has a manufacturing defect, you may request a return or exchange within 30 calendar days after receiving it.
• Wrong Product Received: If you receive a different product than the one you ordered, you may request a return or exchange within 30 calendar days.
• Purchase Cancellation: You may cancel your purchase within 7 calendar days after receiving the product, in accordance with the Consumer Protection Code.

Request Process

To request a return or refund, you must use the platform where the payment was processed:

• Clickbank: Log into your Clickbank account via https://clickbank.com and follow the provided instructions.
• Digistore24: Log into your Digistore24 account via https://digistore24.com and follow the provided instructions.

Return Shipping Costs

• Defective Product or Wrong Order: We will cover the return shipping costs.
• Purchase Cancellation: The customer is responsible for the return shipping costs.

Privacy Policy

Your privacy is extremely important to us. We do not store personal data directly on our website. All payment and personal information is managed by Clickbank and Digistore24 payment platforms. For data deletion requests, please contact the platform where the payment was made.

Contact Us

If you have any questions or need assistance, our support team is available Monday to Friday, from 8 AM to 6 PM (BRT). You can contact us via email at contato@lojavirtualoficial.com.

Our Commitment

We are committed to providing the best possible shopping experience. Your satisfaction is our priority, and we are always available to resolve any issues that may arise.

Thank you for choosing Official Virtual Store!