Official Virtual Store Privacy Policy

The Official Virtual Store values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, store, and share your personal information and what your rights are regarding this information.

1. Information Collected

We collect different types of personal and non-personal information when you interact with our website:

Personal Data: Includes name, email, shipping address, phone number, and payment information. These data are collected when you make a purchase, subscribe to our newsletter, or contact us.

Browsing Information: Includes IP address, browser type, operating system, pages visited, time spent on each page, and other browsing-related details. These data are collected through cookies and similar technologies.

Transaction Data: Includes details about your purchases, such as purchased products, amounts paid, and purchase history.

2. Use of Information

We use your personal information for the following purposes:

• Order Processing: To process and manage your purchases, send confirmations, and provide order-related support.
• Service Improvement: To understand how you use our website, identify areas for improvement, and optimize your browsing and shopping experience.
• Communications and Marketing: To send promotional emails, special offers, and updates on new products or services, provided you have opted to receive such communications.
• Customer Support: To respond to inquiries, provide assistance, and resolve any issues related to your order or account.

3. Information Sharing

We may share your personal information with:

• Payment Partners: To process financial transactions, such as Braip and Monetizze, in accordance with their terms and conditions.
• Service Providers: Companies that provide services on our behalf, such as order shipping, customer support, and data analysis.
• Legal Authorities: When required by law or when we believe it is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our customers.

4. Information Security

We adopt appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, firewalls, and security protocols. However, no data transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You may request access to your personal information and correct any inaccurate or outdated data.
• Opt-Out of Communications: You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.
• Data Deletion: Since we do not store personal data directly on our website, requests for data deletion must be made directly through the platform where the data is stored, such as Braip or Monetizze, depending on where the payment was made.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance website functionality and user experience. Cookies help us personalize your access to the site and understand your preferences. You can configure your browser to refuse cookies, but this may affect the site’s functionality.

7. Links to Third-Party Websites

Our website may contain links to third-party websites that we do not operate. We are not responsible for the privacy practices of these websites. We recommend that you read the privacy policies of any site you visit.

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on our website, and we recommend that you review this policy regularly to stay informed of any modifications.

9. Contact

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at contato@lojavirtualoficial.com.